Effective Date: 27 October, 2025
Business Name: Glamourista Fashion Gallery
Email: glamouristafashiongallery@gmail.com
Phone: 01339787335, 01339787336
Address: Mirpur-06, Dhaka, Bangladesh

1. Introduction

Welcome to Glamourista Fashion Gallery. By purchasing our products or accessing our services, you agree to the terms and conditions outlined below. Please read them carefully before placing any orders.

2. Products & Pricing

  • All product images displayed on our platforms are real or sample representations. Slight color variation may occur due to lighting or device screen resolution.

  • Prices are listed in Bangladeshi Taka (BDT) and may change without prior notice.

  • We reserve the right to modify, update, or discontinue products at any time.

3. Order & Confirmation

  • Once you place an order through Facebook, Instagram, WhatsApp, Website, or Phone Call, our team will confirm your order.

  • For certain products, advance payment or full payment may be required to confirm the order.

  • Orders cannot be canceled once confirmed and processed.

4. Delivery & Shipping

  • We deliver across Bangladesh through our partnered courier services.

  • Delivery charges vary depending on location and courier rates.

  • Delivery timelines may depend on courier service availability and are subject to delays due to holidays, weather, or other circumstances beyond our control.

5. Return, Exchange & Refund Policy

To ensure fairness and product integrity, we follow these terms:

  • Products once sold are generally not refundable.

  • Exchange is accepted only if:

    • The delivered product is damaged, defective, or wrong, and

    • You notify us within 24 hours of receiving the product.

  • Proof such as video & photo must be provided at the time of unboxing.

  • Used, damaged due to customer handling, or altered products cannot be exchanged.

  • Delivery charges are non-refundable.

6. Payment Terms

  • Cash on Delivery (COD) is available for selected items.

  • For Pre-Order / Exclusive / Imported items, advance payment is mandatory.

  • Online payments are processed securely; we do not store your payment details.

7. Customer Responsibilities

By placing an order, you agree that:

  • All personal and delivery information provided is accurate.

  • You will be available to receive the product upon delivery.

  • If delivery is attempted but failed due to customer unavailability, additional delivery charges may apply.

8. Intellectual Property

All product photos, logo, branding materials, and content used by Glamourista Fashion Gallery are the exclusive property of our business.
Reproduction, redistribution, or commercial use without permission is strictly prohibited.

9. Social Media & Community Guidelines

We encourage positive communication. Any:

  • Harassment,

  • Abusive comments,

  • Fake order placements, or

  • Fraudulent activities
    may result in blocking and reporting to authorities.

10. Limitation of Liability

We are not responsible for:

  • Courier delays,

  • Customer misuse of products,

  • Third-party website issues,

  • Device-based color variation.

Our liability is limited to the maximum value of the product purchased.

11. Changes to Terms

These Terms & Conditions may be updated from time to time. The latest version will always be available on our pages. Continued use of our services implies acceptance of updated terms.

12. Contact Us

For any questions or assistance:

Glamourista Fashion Gallery
Email: glamouristafashiongallery@gmail.com
Phone: 01339787335 / 01339787336
Address: Mirpur-06, Dhaka, Bangladesh